We're sharing a guest blog post from our community member & leader Mason Smith, which helps highlight some of the deep dives into marketplace trust & safety from our past group chats. This was previously shared as a post in the community here.
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Hey EM, Mike and I thought it would be helpful to create a post sharing highlights from recent group chats with founders sharing about trust & safety. You can see the highlight clips directly to learn more about the critical role Trust & Safety plays at building, operating, and scaling marketplaces.
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Sara Mauskopf from Winnie

Sara Mauskopf is the Co-founder & CEO of Winnie, which is a marketplace that makes it easy for parents to discover trusted childcare providers nearby. Sara helped answer a great question from a founder during the group Q&A, which was on the role background checks, licenses, and news headlines have played with Winnie as a marketplace.
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Note that you can also see the full recap post with the recording, notes, & highlight clips from our group chat with Sara here.
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Joanna McFarland from HopSkipDrive

Joanna McFarland is the Co-founder & CEO of HopSkipDrive, which is a leading transportation service & marketplace for kids. Joanna answered my trust & safety question by explaining more about what she calls "the right to win" with regulators, policymakers, and the public. She discusses how telematics, safety, and transparency build trust and how there’s no tradeoff when it comes to safety and growth. 
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Note that you can also see the full recap post with the recording, notes, & highlight clips from our group chat with Joanna here.
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Matt Bendett from Peerspace

Matt Bendett is the Co-founder & CEO of Peerspace, which is the leading marketplace for booking spaces & venues. Matt helped answer my question during the group Q&A, sharing details on how Peerspace tackled fraud, risk, and regulations as they scaled.
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Note that you can also see the full recap post with the recording, notes, & highlight clips from our group chat with Matt here.
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A big thanks to these guests for joining and openly sharing their learnings with us here in the community. Hopefully you found this helpful and what are you learning about Trust & Safety as you build your marketplace? What’s been the biggest learning and your key to success? Please let us know below!
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You can connect with Mason to discuss this post in the Everything Marketplaces community Trust & Safety space here. A big thanks to Mason for also being active in the community, where he is often sharing his marketplace experience, insights, and helping early stage founders.