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This is a step-by-step guide with email templates you can use for supporting your marketplace with bookings and to help ensure both sides have the best experience possible using your marketplace. Studiotime is being used for context & reference in this guide, which can be substituted for your specific marketplace & it’s needs. 

Marketplace Support & Transaction Guide

Video walkthrough of the guide:
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Want to join the conversation around this guide in the community with other marketplace founders & leaders? You can do join us in the community to discuss it here.