Irina Thomson is a seasoned operations and go-to-market strategist with a track record of empowering marketplaces to scale effectively and profitably. With experience across top-tier companies like Uber, DoorDash (via GetSales arm), and Noom has built and optimized teams, driven complex integrations, and crafted strategic operational playbooks that fuel sustainable growth.

Irina has set up and led pivotal functions—from implementing data-driven sales processes at DoorDash to building customer experience foundations at Uber. As a principal at Monsoon VC, she developed LP relationships and supported capital raises, demonstrating an in-depth understanding of the intersection between operational strategy and investor relations.

Irina provides consulting services that encompass:

• Operational Excellence for Scalable Marketplaces: Establish and refine operational frameworks to support expansion, including team development, workflow automation, and KPI tracking for marketplace stability and growth.
• Strategic GTM Guidance: Build and execute go-to-market strategies tailored to emerging tech and SaaS platforms, enabling startups to penetrate new markets and establish a strong foundation for revenue growth.
• Executive-Level Reporting and Stakeholder Management: Craft executive insights, manage board relations, and align internal processes with investor expectations for seamless operations at every growth stage.
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Links: Everything Marketplaces profile, LinkedIn

"Irina was an invaluable partner as we scaled up manual back-office processes.  She documented the process end to end, worked with our BPO to train and pilot the process, and helped to scale and continuously improve quality and efficiency as we ramped up.  She also worked closely with our product team to identify opportunity areas for better internal tooling. Ultimately, Irina integrated seamlessly with our teams, and was a true partner, bringing valuable expertise to the table."

-CJ Stavrakos, Noom's Senior Director International Strategy & Operations

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