Recording of the 6/14 Everything Marketplaces workshop on marketplace trust & safety. This workshop was led by the Persona team, where they walked us through the importance of trust & safety for marketplaces, specific considerations, best practices, and provided examples of how leading marketplaces like Outdoorsy build trust & safety through ways like user verifications.
Workshop recap post with deck, notes, & resources: https://community.everythingmarketplaces.com/c/legal-risk/marketplace-trust-safety-workshop-recap-notes
Persona: https://www.everythingmarketplaces.com/tools/persona
Connect with Ed & the Persona team in the Everything Marketplaces community.